Terms of Service

Effective Date: October 11, 2025

1. Introduction

Welcome to TrackingBeast ("we", "our", "us"). These Terms of Service ("Terms") govern your access to and use of our website www.trackingbeast.com (the "Site") and the shipment tracking tools and related services we provide (the "Services"). By accessing or using TrackingBeast, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Services.

2. Acceptance of Terms

By creating an account, accessing our Site, or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. These Terms constitute a legally binding agreement between you and TrackingBeast.

3. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use our Services. By using TrackingBeast, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms. If you are using our Services on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

4. Account Registration

To access certain features of our Services, you may need to create an account. When registering, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities that occur under your account

We reserve the right to suspend or terminate accounts that violate these Terms or contain false, misleading, or fraudulent information.

5. Use of Services

a) Permitted Use

You may use our Services for lawful purposes only and in accordance with these Terms. Our Services are designed to help you track shipments and manage logistics efficiently.

b) Prohibited Activities

You agree not to:

• Use the Services for any illegal or unauthorized purpose
• Violate any applicable laws, regulations, or third-party rights
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the integrity or performance of our Services
• Transmit viruses, malware, or any other malicious code
• Scrape, crawl, or use automated tools to extract data without permission
• Impersonate any person or entity or misrepresent your affiliation
• Harass, abuse, or harm other users
• Use our Services to send spam or unsolicited communications
• Reverse engineer, decompile, or disassemble any part of our Services

6. Payment and Billing

a) Pricing

TrackingBeast offers various pricing plans and packages. All prices are displayed on our website and are subject to change at our discretion. We will provide notice of any price changes before they take effect.

b) Payment Processing

All payments are processed securely through Stripe. By making a payment, you agree to Stripe's terms and conditions. You authorize us to charge your selected payment method for all fees incurred.

c) Refunds

Refund requests will be evaluated on a case-by-case basis. Generally, payments for services already rendered are non-refundable. If you believe you are entitled to a refund, please contact us at support@trackingbeast.com.

d) Subscription Renewals

If you subscribe to a recurring plan, your subscription will automatically renew at the end of each billing cycle unless you cancel before the renewal date. You can manage your subscription settings in your account dashboard.

7. Intellectual Property Rights

a) Our Content

All content, features, and functionality on our Site and Services, including but not limited to text, graphics, logos, icons, images, software, and design, are the exclusive property of TrackingBeast or its licensors and are protected by copyright, trademark, and other intellectual property laws.

b) Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for your personal or business purposes, subject to these Terms. You may not reproduce, distribute, modify, or create derivative works from our content without our prior written consent.

c) User Content

You retain ownership of any data, information, or content you submit to our Services ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, and process your User Content solely for the purpose of providing and improving our Services.

8. Third-Party Services and Links

Our Services may contain links to third-party websites, applications, or services that are not owned or controlled by TrackingBeast. We are not responsible for the content, privacy policies, or practices of any third-party services. You acknowledge and agree that we shall not be liable for any damage or loss caused by your use of third-party services.

9. Disclaimers and Limitations of Liability

a) Service Availability

We strive to provide reliable and uninterrupted Services, but we do not guarantee that our Services will always be available, error-free, or secure. Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied.

b) No Warranty

To the fullest extent permitted by law, TrackingBeast disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our Services will meet your requirements or that any errors will be corrected.

c) Limitation of Liability

In no event shall TrackingBeast, its directors, employees, partners, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of our Services, even if we have been advised of the possibility of such damages.

Our total liability to you for any claims arising from your use of our Services shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless TrackingBeast and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of our Services
• Your violation of these Terms
• Your violation of any rights of another party
• Your User Content

11. Termination

a) Termination by You

You may terminate your account at any time by contacting us at support@trackingbeast.com or through your account settings. Upon termination, your right to use our Services will immediately cease.

b) Termination by Us

We reserve the right to suspend or terminate your account and access to our Services at any time, with or without notice, for any reason, including but not limited to:

• Violation of these Terms
• Fraudulent, abusive, or illegal activity
• Non-payment of fees
• Extended periods of inactivity

c) Effect of Termination

Upon termination, all licenses and rights granted to you under these Terms will immediately cease. We may delete your account and User Content, and we are not obligated to retain or provide you with copies of your data after termination.

12. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information are governed by our Privacy Policy. By using our Services, you consent to the practices described in our Privacy Policy.

13. Modifications to Terms

We reserve the right to modify or update these Terms at any time. When we make material changes, we will:

• Update the "Effective Date" at the top of this page
• Notify you via email or through a prominent notice on our Site

Your continued use of our Services after changes take effect constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using our Services.

14. Governing Law and Dispute Resolution

a) Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles.

b) Dispute Resolution

Any disputes arising out of or relating to these Terms or your use of our Services shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization]. The arbitration shall take place in [Location], and the decision of the arbitrator shall be final and binding.

c) Exceptions

Notwithstanding the above, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights.

15. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

16. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or agreements published on our Site, constitute the entire agreement between you and TrackingBeast regarding your use of our Services and supersede all prior agreements and understandings.

17. Waiver

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of TrackingBeast.

18. Contact Information

If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us at:

• 📧 Email: support@trackingbeast.com
• 🌐 Website: www.trackingbeast.com
• 📍 Mailing Address: [Add your official business address here]

We will respond to all inquiries within a reasonable timeframe.